Posts

Three ways healthcare engagement models differ from other industries
Healthcare engagement models differ from other industries in three ways: compliance needs, customer types, and org structures. A BPO can assist in minimizing differences to truly put customers first.

Picking up the pace: Healthcare’s evolution to social media
Healthcare has room to grow in providing a B2C social media experience for members/patients and, for several reasons, should pick up the pace of adoption.

How to Win with Denied Claims
By Dan Schulte, Senior Vice President, Sagility
For many…

Sagility Forecast: 2018
How will digital technology, emerging management strategies,…

In Push for Better Patient Outcomes, Is BPO a Key Enabler?
In the emerging value-based world, healthcare providers and payers…